United Airlines has reached a settlement with David Dao, the 69-year-old Kentucky doctor who was injured while being physically dragged off an overbooked April 9 flight. “[United CEO Oscar] Munoz said he was going to do the right thing and he has,” said Dao’s attorney, who classified the settlement—the terms of which are confidential—as “amicable.”
“In addition, United has taken full responsibility for what happened on Flight 3411, without attempting to blame others…For this acceptance of corporate accountability, United is to be applauded.”
In conjunction with the settlement, United announced 10 new policy changes that include reducing the number of flights it overbooks and offering passengers up to $10,000 to forfeit a seat. The new guidelines also include limiting the use of law enforcement to safety and security issues only, and not requiring customers already seated on a plane to give up their seat involuntarily.
Source: New York Post