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Best Airlines

The PointsGuy website has come out with their annual list of the  best and worst airlines, looking at nine major airlines and judging them  on ten factors

Overall, Alaska Airlines earns the honor of Best Airline for a  second year in a row, getting high marks for on-time arrivals, airfare  and customer satisfaction, along with the best frequent flyer program

Hawaiian Air was named the worst primarily due to their airfare prices, as well as their route network

With airline travel being such a chore these days, flying on a  reputable carrier is a must, and a new report reveals which airlines are  the absolute best and worst out there.

The PointsGuy website has come out with their annual airline  rankings, looking at nine major airlines and judging them on ten  factors, including things like fees charged for baggage and ticket  changes, the size of their route network, passenger bumping, on-time  arrival rates, passenger complaints, cabin comfort, frequent flyer  programs and more.

So, what is the best airline out there? Well, overall, Alaska  Airlines earns the top honor for a second year in a row. Alaska is so  good, it ranks in the top three for airfare, on-time arrivals, customer  satisfaction and  baggage and number one for their frequent flyer  program

  • On the other end of the spectrum, Hawaiian airlines comes in last  overall, getting particularly low marks for airfare and route network.  It does get good marks for on-time arivals and avoiding involuntary  bumps but The Points Guy site puts more weight on the first two factors.
  • Interestingly the biggest drop of the year goes to JetBlue, which  went from fourth to eighth, losing a lot of points this year in the  areas of on-time arrivals, for which it was dead last, as well as  baggage and change fees and customer satisfaction. 

The Points Guy’s Top Airlines

  1. Alaska Airlines
  2. Southwest
  3. Delta
  4. United
  5. Frontier Airways
  6. American Airlines
  7. Spirit Airways
  8. JetBlue
  9. Hawaiian Airlines 

Source: The Points Guy 

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